Terms and Conditions

In using this website (gamerobo.com) and services provided, you are deemed to have read, understood and agreed to the following terms and conditions with exclusion of any other terms or conditions stipulated by you, as a customer of gamerobo.com.

Page Contents

Definitions
Description of the Service
Age Restrictions
Affiliation
Payments
G2A Pay Transactions
PayPal Transactions
Cancellation, Returns and Refund Policy
Shipping Policy
Post-Redemption Support
Limitation of Liability
Exclusions and Limitations
General
Force Majeure
Privacy Statement
Cookies
Disclosing Information to Others
Copyright
Invalidity of Terms and Conditions
Governing Law and Jurisdiction
Validity

Definitions

Site – the website available on the Internet from the address: https://gamerobo.com
User – any person using any of the Site’s functionalities and/or who has registered on the Site.
Account – an account kept on the Site for a User, enabling the User to use the services offered through the Site and benefit from its full functionality.

Description of the Service

The services provided by gamerobo.com are made available through use of this website only. In using this website, you agree that your use of its services and products is at your own risk. The services currently provided by gamerobo.com include but are not limited to the sale of CD Keys, software, downloadable content and/or any services offered to you through gamerobo.com.

Any keys purchased will be made available for your personal use within 24 hours. You must provide your full legal name, current address, a valid email address and any other information required of you to complete the registration process. In registering with gamerobo.com you agree that all personal information provided by you in the registration process is true, accurate, current and without omission. You are responsible for keeping your password secure and maintaining the confidentiality of your password and account and will be held solely responsible for all or any activities and actions from that account regardless of your authorization or knowledge of such actions or activities.

Age Restrictions

You must be 18 years or older to use the services of gamerobo.com. If you have not yet reached the age of 18, parental consent and involvement is required. In your use of our website and its services, you agree that you have either reached the age of 18 years or have parental consent to use our services.

We may provide age and content ratings for Programs that Publishers or third parties provide to us. Whilst we require Publishers to provide accurate information regarding the content of their Programs, we cannot ensure that Program ratings are accurate or that Programs do not include content that is offensive, indecent, or objectionable. We accept no liability for any Program content that you find to be offensive, indecent or objectionable.

Affiliation

Some of the games placed on gamerobo.com may redirect you to G2A.com or other affiliated websites where you can purchase the game for a better price. By redirecting you to partner websites gamerobo.com may earn commissions based on your purchases. Partner websites may store tracking cookies on your computer to track your interaction with the website. Please make sure to read the Privacy Policy and Cookie Policy of each website to learn more about what info is collected by each website.

Payments

All payments for products or services purchased from gamerobo.com are handled using G2A Pay or PayPal. We do not collect any information regarding your credit card data during the payment process. This process is handled using secured servers provided by the payment gateway.

For orders paid using PayPal we may require a one time validation using a scanned utility bill matching your payment address prior to delivering the keys. This is a security measure applied for first time customers on their first PayPal order. Please understand that this is for security reasons and only applies to new customers who haven’t placed a previous order on gamerobo.com. By placing an order using PayPal you agree to providing a scanned utility bill for security verification.

All goods remain the property of the company until paid for in full. Any keys purchased will be made available for your personal use within 24 hours. If more than 24 hours have passed and the product keys have not been delivered to your email address please Open a Ticket.

G2A Pay Transactions

Whenever you pay for a transaction using G2A Pay please be aware that the payment processor may automatically charge an additional fee for a service called G2A Shield. The cost of this service is €1,00 + VAT and will be charged monthly, until cancelled. You can disable or enable the G2A Shield by pressing the “ON/OFF” button during the payment process. You can read more about G2A Shield by visiting https://shield.g2a.com

PayPal Transactions

All PayPal transactions are subject to the PayPal Privacy Policy and Terms and Conditions. You can read more about PayPal’s Terms and Conditions and Privacy Policy on their dedicated Legal section.

Cancellation, Returns and Refund Policy

gamerobo.com reserves the right to cancel any incoming order which it might believe to be of a suspicious nature including unauthorized or fraudulent purchases, without any prior notice. Due to the nature of the products all game codes, CD codes or any similar product are not subject to any refund or return once keys have been delivered via email or displayed in your account. If you request a refund before the keys have been sent via email you are entitled to a refund equal to the amount paid from which we will deduct all non-refundable processing fees associated with the transaction.

If you experience any issues with a product you have purchased from gamerobo.com you agree to first contact our support team with a description of the problem accompanied by screenshots. Unless undeniable evidence is provided that the product you have purchased is non-functioning you will not be eligible for a refund. If sufficient evidence of a defected product is provided, a refund will be available. However, it will be at the discretion of gamerobo.com as to the type of refund that will be available. Refunds are available through your original payment gateway. Please allow 48 hours for the Support team to reply to your ticket.

Shipping Policy

All Products purchased through gamerobo.com are delivered solely through email. Any keys purchased will be made available for your personal use within 24 hours. If more than 24 hours have passed and the product keys have not been delivered to your email address please Open a Ticket.

For orders paid using PayPal we require email validation after payment. Also, in some cases we may will require a one time validation using a scanned utility bill matching your payment address prior to delivering the keys. This is a security measure applied for first time customers on their first PayPal order.

Post-Redemption Support

Once your CD Key has been successfully redeemed on the appropriate platform (Steam, EA Origin, UPlay etc) any software/download/service issues with the product should be addressed directly to the relevant platform operator.

Limitation of Liability

Subject to any relevant consumer protection legislation, including our obligation under the Consumer Protection (Distance Selling) Regulations to give you a refund, if we do not perform the contract within 30 days or other agreed timescale our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, and in certain circumstances the postage cost.

Exclusions and Limitations

The information on this website is provided on an ‘as is’ basis. To the fullest extent permitted by law, this company: Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the company’s literature and; excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential or incidental damages.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

General

Verbal or written abuse of any form including but not limited to threats of abuse, threats of retribution or defamatory statements of any gamerobo.com member shall result in an immediate account termination.

gamerobo.com reserves the right to modify, suspend or terminate the service for any reason and without notice at any time and will not be held liable to the customer or any third parties should we exercise this right.

These terms and conditions form part of an agreement between the client and ourselves. By accessing this website and/or undertaking of a booking or agreement indicates that you have read, understood and accepted the cookie policy, terms and conditions and privacy statement of gamerobo.com.

Force Majeure

gamerobo.com shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Privacy Statement

We are committed to protecting your personal information and will keep the information you entrust by keeping it safely and securely. gamerobo.com may from time to time decide or be legally obliged to update this Privacy Policy. Any changes will be posted on this Website. Except as required by law, modifications to this Privacy Policy shall not affect gamerobo.com’s treatment of data collected prior to the effective date of the Policy change. We collect information from you for a number of reasons. Firstly in order to process your order, we collect your name, email address, postal address and phone number. Then, to make your visit more rewarding and useful, we may monitor spending patterns and your use of the store via cookies. Please see the information below on cookies.

Cookies

These are small pieces of information that are stored by the browser on your computer’s hard drive. Our cookies do not recognize the individual user but will recognize the computer you are using so that we know when you are returning to gamerobo.com. Most browsers will automatically accept cookies, but you can change the settings on your browser to prevent this from happening

Disclosing Information to Others

gamerobo.com will never sell or share your personal information with third parties unless it is required to fulfill your order or to fulfill another function, which you have consented to. Should we employ other companies to perform functions on our behalf (including fulfilling orders, analyzing data, sending e-mails), we will ensure that they only use such information under our direction and that they have adequate procedures in place to deal with your data securely. Some of these companies may be based outside the EU. If we transfer your data to these companies we will ensure that they process your data in accordance with this privacy policy and the Data Protection Act.

Copyright

The entire content of this site which consists of inter alia text, video (of any format, streaming or otherwise), audio clips (of any format, streaming or otherwise), data assemblages, graphics, logos, buttons, icons and any software (the “Site Content”) is proprietary to gamerobo.com or its content provider or other third parties and is protected under international and domestic copyright laws. The arrangement and / or compilation of the Site Content is proprietary to gamerobo.com and is protected under international and domestic copyright laws.

Invalidity of Terms and Conditions

If for any reason part of these terms and conditions is unenforceable the validity of the remaining terms and conditions shall not be affected.

Governing Law and Jurisdiction

Contracts between you and gamerobo.com shall be governed by Romanian Law, and you and gamerobo.com submit to the exclusive jurisdiction of the Romanian courts.

Validity

By ordering a product or using the website you accept these terms and conditions. The terms and conditions are subject to change at any time without prior notice. It is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.

Terms and conditions last updated on February 9th, 2017.

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