Frequently Asked Questions


What is a CD Key?

A CD Key, also referred to as a product key, activation key, or serial number, is a unique alphanumeric combination that eliminates the need for physical discs.

Rather than visiting a store to purchase a physical copy of a game, online membership, or top-up card, gamers opt for CD Keys due to their convenience, speed, and cost-effectiveness compared to physical copies.

When you acquire a game key from, we provide you with a CD Key that can be entered on your Xbox, PlayStation, Nintendo, or PC. Upon entering the key, your game will initiate the download process, allowing you to start playing within minutes. For memberships or top-ups, your Xbox, PlayStation, or Nintendo account will receive immediate updates.

Another compelling reason gamers prefer buying CD Keys is the substantial savings they can enjoy. On average, customers can save approximately 40% with each purchase from stands as the largest and most trusted global retailer of CD Keys.

How are the keys delivered?

Obtaining your key is a swift and straightforward process!

When purchasing GameRobo as a guest, you can expect to receive an email directly in your inbox containing your unique key code.

For registered customers, an email with a convenient link to retrieve your unique CD Key code will be sent to you. Alternatively, you can log in to your GameRobo account and access your previous orders and codes.

When selecting either Credit Card or other Stripe payment methods as your preferred payment method, the email address linked to your PayPal/Apple Pay account is automatically designated as the default address for receiving the code. However, you have the option to modify the email address for code delivery before completing the checkout process.

How long does it take for the keys to be delivered?

As a standard practice, you can expect to receive your keys within a maximum of 15 minutes directly in your inbox upon completing your purchase. It’s essential to ensure that you enter the correct email address during the purchase process.

However, the delivery can take up to 48 hours for products tagged as backorder. You can see which products need to be back-ordered on the product page.

When you purchase a game available for pre-order, we typically send the CD Key via email on the release day.

Please check the release date and time for your specific timezone to be well informed.

We kindly advise checking your spam folder if your key has not appeared in your inbox. Additionally, if you have a promotions inbox, please inspect it for the key’s delivery.

If you did not receive your key according to the information above, please get in touch with us.

How can I activate my key?

Activation procedures vary for PC, Xbox, PlayStation, and Nintendo platforms. To access detailed activation guides, click here to visit our comprehensive activation guides section.

What is your refund policy?

You can learn more about our refund policy here.

Is it safe to buy from

For over a decade, we’ve been a trusted source for CD Keys, serving hundreds of thousands of customers worldwide.

Our commitment to your security is unwavering. We employ the latest security technologies to safeguard your payment and personal information. As proud partners with Stripe, your transactions are handled with the utmost care. We do not store payment details as the entire payment process is handled by Stripe on their state-of-the-art external checkout page.

We always try to improve and stay up to date with the latest technologies in the field so that we provide our customers with the best experience.

Why are the products cheaper on

Our management team has vast experience of over a decade within the industry, accompanied by an extensive network of suppliers and contacts for sourcing top-notch products. We have a global reach, procuring items from various corners of the world to offer you the most competitive prices.

Operating exclusively in the digital product realm allows us to achieve substantial savings on postage and related expenses. These cost efficiencies are then extended to our customers, ensuring that our pricing remains exceptionally competitive!

Do I have to create an account to purchase a CD key?

There are several compelling reasons to create an account with us. Not only can you instantly access your CD Key in the “My Orders” section, but you also gain the ability to obtain points that you can use to get discounts on future purchases. This feature requires authentication.

What if the CD key I purchased doesn’t work?

If the CD Key you’ve received isn’t functioning or you encounter difficulty reading the code, we encourage you to initiate a support ticket through our “Support” section. This will help us promptly identify and address the issue at hand.

Are the keys valid in all worldwide?

Publishers are governed by a policy that regulates the delivery of games. Occasionally, game codes may be subject to national restrictions, although this isn’t a universal rule. This information is displayed on the game’s page and throughout the checkout process.

How do I download the game files?

Downloading games through official platforms like EA Origin, Steam,, NCSoft, or Ubisoft is entirely legal.

To access legal game downloads, simply visit their respective official websites and utilize their dedicated software, which now provides authorized game downloading options.

How many times can I download a game?

Enjoy limitless access! Once a CD key is associated with a game on your account, you can re-download it as often as you like. The delivery of the game files is handled by the platform you redeemed the key on. So, once you redeem a key on an account, as long as you log in with that account, you can download the game anywhere and as many times as you like.


Can I pay using my Credit/Debit Card?

Yes. We accept all major debit and credit cards on 

Are my personal and payment details safe?

Yes, we use the latest technologies and store only personal details relevant to operating the business. The payment details are not stored in any way on our servers as the enitre payment process is handled by our trusted partner, Stripe.

What currencies do you sell in?

Prices are displayed on our site in USD and EUR.

What payment methods do you accept?

We are partnered with Stripe and accept most of their payment methods which include: credit cards, debit cards, iDeal, Sofort, Alipay, ApplePay, GiroPay, GooglePay.


How much can I earn?

When a purchase is made through your referral link, you’ll earn a base commission of 5% of the product’s price. You have the option to convert your earnings into store credit, which can be used towards future product purchases.

If you’re a business or an established influencer, we invite you to reach out to us for a tailored affiliate partnership.

Tracking and Optimization

Our user-friendly affiliate dashboard empowers you to track your performance effortlessly. You can access real-time data on clicks, conversions, commissions earned, and more. This data is invaluable for optimizing your strategies and maximizing your earnings.

How long do the Cookies last?

With a 30-day cookie duration, you’ll continue to earn commissions on sales made within a month of your referral, even if the customer doesn’t make an immediate purchase.

Can big Influencers or businesses apply?

Are you a business looking to partner with us?
We offer custom solutions, higher income percentages, and the option to set up payouts that suit your business needs.

How can I use the earned balance?

As an individual affiliate, you’ll receive store credit that can be used to purchase any product from our website. It’s the perfect way to enhance your gaming and software collection.

How long does it take to get the funds?

Your commitment to transparency is something we deeply respect. To align with this value, we provide the option of weekly payouts, which can be processed at the end of each week upon your request. Typically, the payout process should be completed within 7-14 days.

Can I have multiple affiliate accounts?

No, we only allow one account per person. There are no exceptions to this rule.

How can I close my affiliate account?

You have the freedom to close your account at any moment. Contact our Support team through email or the contact form and request an account deletion. If your account contains any remaining funds, kindly ensure you spend them before proceeding.